Sales FAQ
Q:
How can I pay for my purchase?
A:
When filling in the order form, you may choose any of the following payment methods: credit card, wire transfer, phone, fax, mail/check/money order, purchase order or PayPal.
Q:
I want to pay by Wire Transfer - where can I find the bank information?
A:
When you fill out the order form, you need to choose "Wire Transfer" as the method of payment; after clicking the "Next" button, you will be taken to a page with detailed instructions, your order reference number and the bank details.
Q:
Is it secure to give my credit card details over the Internet?
A:
Yes, it is. We use industry standard encryption technology to protect your personal information such as your name, address and credit card details and whilst it is being transmitted over the Internet. In this way, your personal information passed between your computer and us cannot be read in the unlikely event of someone intercepting it.
Q:
I need Form W-9 for my accounting department, where can I get it?
A:
You can download a copy of W-9
here.
Q:
How can I get invoice for my order?
A:
Q:
Do I have to pay VAT?
A:
Plimus, the ordering system that we use, is registered for VAT in the EU, and thus it is required to charge VAT from our EU consumers. Corporate customers who specify a valid VAT ID number in the ordering process do not pay any VAT. Otherwise it will be collected and paid to the authorities, you don’t need to do anything special for this to happen.
If you have a question that is not listed in this page, then please contact us at
sales@sqlaccessories.com to ask your question.