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Sales FAQ
Sales FAQ
Purchasing process:
How can I pay for my purchase?
I want to pay by Wire Transfer - where can I find the bank information?
Is it secure to give my credit card details over the Internet?
I need Form W-9 for my accounting department, where can I get it?
How can I get invoice for my order?
Do I have to pay VAT?
Delivery:
Are there any shipping fees?
What exactly will I receive with my order?
I paid with a credit card, how soon will I get the software?
Licensing:
How is the software licensed?
Upgrades:
Do I have to pay a fee to upgrade my previous SQL Examiner 1.x to the latest version 2008?
Do you offer competitive upgrades?
On your web site I see that there is a slightly newer build of your tools available, but "Check for Updates" doesn’t pick it up. Is it a bug?
Support:
What is Priority Support & Upgrade Protection?
Are your support services free?
What about updates – can I get updates for free as well?
Is technical support available by phone?
How soon will I get response to my support inquiry?
If you have a question that is not listed in this page, then please contact us at
sales@sqlaccessories.com
to ask your question.
SQL Examiner Suite 2008 R2
is fully compatible
with MS Windows Vista!