Sales FAQ
Q:
Do I have to pay a fee to upgrade my previous SQL Examiner 1.x to the latest version 2008?
A:
By our upgrade policy all our customers are entitled to free minor version upgrades and to a considerable discount for any major upgrade of the product. Moreover, our customers with an active priority support subscription may upgrade to the major version free of charge as well. Please note: if the major version is released within 60 days from your previous version purchase, you are entitled to a free upgrade too.
Q:
Do you offer competitive upgrades?
A:
Yes, there is a discount for those who wish to upgrade to the SQL Examiner Suite 2008 from a competing SQL comparison tool. Email us proof of its purchase (PDF invoice or a screen shot of the About box) and get the SQL Examiner Suite 2008 for 30-50% off. Click
here for more details.
Q:
On your web site I see that there is a slightly newer build of your tools available, but "Check for Updates" doesn’t pick it up. Is it a bug?
A:
Not necessarily. There may be more recent versions with fixes to some non-critical bugs, but as these issues are specific and occur rather seldom, the most of the customers would never come across them, so we don’t post all the slight updates to be downloaded automatically.
If you have a question that is not listed in this page, then please contact us at
sales@sqlaccessories.com to ask your question.